Kia Warranty Frequently Asked Questions in North Olmsted, OH

Kia's warranty program features two main components that work together to provide comprehensive protection. The basic limited warranty offers bumper-to-bumper coverage for five years or 60,000 miles, whichever comes first¹. This protects all vehicle components against factory defects and manufacturing issues while you drive around North Olmsted and beyond. Additionally, Kia provides an industry-leading powertrain warranty lasting 10 years or 100,000 miles², covering critical components like the engine, transmission, transaxle, axle, differentials, and propeller shafts.

While most parts fall under the standard warranty periods, certain components have different coverage terms. The original battery and audio/entertainment system are protected for three years or 36,000 miles. The air conditioning refrigerant charge has coverage for 12 months with unlimited mileage. Paint and certain other cosmetic elements also carry the 3-year/36,000-mile coverage period.

Warranty transferability is a common concern. The good news is that Kia warranties are transferable, though with some limitations. For the original owner, the full 10-year/100,000-mile powertrain warranty applies. However, when the vehicle is sold to a second owner, the powertrain coverage reduces to five years or 60,000 miles from the original in-service date. The exception is Certified Pre-Owned vehicles, which retain the full 10-year/100,000-mile powertrain warranty for subsequent owners.

Like all manufacturer warranties, Kia's coverage has specific exclusions. The warranty does not cover normal wear-and-tear items such as brake pads, tires, and windshield wiper blades that have deteriorated from frequent trips down I-480. Damage from accidents, misuse, environmental factors like hail or road salt, and issues arising from lack of proper maintenance are also excluded. Consumer-caused damage, including spills or burns on interior surfaces, falls outside warranty protection.

While you're not required to have maintenance performed exclusively at Kia dealerships, following the manufacturer's recommended maintenance schedule is crucial for maintaining warranty validity. You can use any licensed repair facility, but be sure to keep detailed service records to protect your coverage. If you come to our Service Department, then you won’t even have to worry about this.

Yes, Kia includes complimentary roadside assistance for five years or 60,000 miles with every new vehicle³. This service provides 24/7 support, including towing to the nearest authorized dealer for warranty-related issues, flat tire service, jump-starts, and lockout assistance. Understanding your Kia warranty ensures you can maximize its benefits and protect your vehicle investment. For specific questions about your coverage, consult your owner's manual or contact us.